341 East Bannock, Boise, ID 83712

341 East Bannock, Boise, ID 83712   208-579-5767


Your questions

Do you have a question?

Bring your whole family from babies to grandparents! Family Medicine Physicians coordinate all aspects of your family’s health care – physical, emotional, and mental. They listen to your questions, assess symptoms, recommend treatment approaches, prescribe medication, and refer you to proper specialists when needed.

Family physicians can care for a wide variety of chronic and acute conditions for all ages. It is important to discuss new concerns with your primary care provider before seeking a referral. If you feel there is a concern that requires a referral to a specialist, please make an appointment to discuss the concern with your primary care provider.

Many health insurance plans require referrals be sent by your primary care office. Please note, if your primary care provider does not agree that a self-referred specialty appointment is necessary, a referral will not be sent. In that case, you will be responsible for the payment of the specialist should your insurance not cover the visit.

There are infrequent exceptions in which an office visit may not be required. An example would be a broken bone treated at the emergency room. In this case, a referral can be approved without a visit as long as a copy of the emergency room visit is available.

Going to the doctor’s office for your medication can feel like an inconvenience, especially if you just need a prescription for a minor illness or condition. You may be wondering if you can get a prescription without consulting with a provider. The answer is no – you must see a provider to get a prescription. Your provider needs counsel you about the potential side effects of a medication and oftentimes determine if this is the best medication for you. This doesn’t always mean that you have to make a trip to the office. If you are an established patient at our office, and depending on your condition, you may be able to get your prescription using a Telemedicine. With telemedicine, you can get a prescription without having to leave home! You can talk to a provider and receive a diagnosis using technology. If you require medication for your condition, the provider will send the prescription to the pharmacy of your choice.

If you have refills left on your prescription, please call your pharmacy. If you are out of refills at the pharmacy, but our office has previously prescribed a medication, please call your pharmacy and they will send us a refill request. Our providers always try to refill medications at routine visits. For this reason, if you are out of refills, it is likely because you are due for a routine visit and will be asked to schedule to ensure proper medication management. Please allow 48-72 hours for a refill request to be processed.

Yes, parental and/or guardian consent and presence is required for all visits. This is true for young children and teenagers.

A wellness visit is meant to address overall and preventative health. There may be recommended lab work that can be completed prior to or following a wellness visit. This is not meant to be a visit to monitor acute or chronic concerns, or to refill medications. Sometimes those issues can be addressed at the same time, but since this is not included in a wellness visit, a copayment for additional services will likely be charged.

Yes, we bill insurance and are in-network for many local insurances. Our office cannot guarantee coverage for individual plans. Please call your insurance to ensure that we are in-network for your specific plan.

We do not bill workmans’ compensation cases, or cover car accidents where auto insurance is involved.